ORIS

Proactive service providing maintenance of computers and servers 24×7 and it has been reserved only for powerful corporative systems! From now it is available to small and middle enterprises.

What is ORIS?

Maintenance of computers and servers enables our clients to obtain first-class service of wide-ranging maintenance of computers and servers just for part of costs they would suffer for permanent engagement of an IT team. Modular price list offers a chance to precisely balance your costs between your needs and financial options.

ORIS - Standard

  • Audit at start and over service performance
  • Patch management
  • Monitoring 24/7
  • Software deployment
  • Technical support availability: working days 9-17h
  • Right to minimum 3 field interventions with solution start not later than the end of next working day*
  • Right to minimum 5 remote interventions with solution start not later than 60 minutes after the problem reporting
  • Regular (once a month) and extra (upon request) reporting
  • Ticketing service
  • Managed backup (5GB)
  • 10% discount for antimalware protection

*Exact number of interventions depends on number of devices to be maintained

ORIS - Premium

  • Audit at start and over service performance
  • Patch management
  • Monitoring 24/7
  • Software deployment
  • Technical support availability: 24/7/365
  • Right to minimum 5 field interventions with solution start not later than 4 hours after the problem reporting*
  • Unlimited number of remote interventions with solution start not later than 30 minutes after the problem reporting
  • Regular (once a month) and extra (upon request) reporting
  • Ticketing service
  • Managed backup (10GB)
  • MDM
  • 15% discount for antimalware protection

*Exact number of interventions depends on number of devices to be maintained

Take over the control: Resources management

See the status of each device
Monitor your IT environment and changes in the real time.
Monitor installed hardware and software and how they are used.

Stop to extinguish the fire and reduce your costs

Take notifications in the real time enabling you to see printers with lacking toner, servers with lacking place on the disc and many other indicators of potential problems.

All centralised and simple

Manage the system through just one communication channel with all information and resources in one place and learning curve that almost doesn`t exist.

Support your employees with the best IT support wherever they are

Advanced RMM tools (Remote Management &Monitoring) shall drastically reduce number of interventions at the field making our service more efficient than any other similar service on the market.

Be sure what was done

Our advanced reporting systems enable you to know what, when and in which device something was done with relaxed insight in time needed for support, and to identify problem of hardware or software identification.

Save your data!

Data are the base of each job. Managed backup service enables you to save reserve copies of your most important business data on our Cloud as additional level of protection in case of any incident, theft or failure of equipment including Ransom Ware attack.

Don’t forget smart phones and tablets

The service includes monitoring of your mobile devices and tablets and location of stolen devices and prevention of data loss while protecting them by the password or remote erasing. We can improve their safety and efficiency developing standards for passwords and control of installation of reproductive contents (games, applications, camera, movies, etc.).